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Terms and conditions

This English text is a translation for information. The legally binding version is the Hungarian one (Általános Szerződési Feltételek). Effective from 2 October 2026.

These General Terms and Conditions (Terms) apply to distance contracts concluded in the belyegzopont.hu webshop (hereinafter: Webshop) operated by WONTIS Trade Kft. By ordering in the Webshop, the Customer accepts the Terms.

1. Service Provider details

  • Company name: WONTIS Trade Korlátolt Felelősségű Társaság
  • Registered seat: 1076 Budapest, Garay tér 2.
  • Shop and place of complaint handling: 1076 Budapest, Garay tér 2/3.
  • Company registration number: 01-09-431566 (Company Registry Court of Budapest)
  • Tax number: 32577059-2-42 · EU VAT number: HU32577059
  • E-mail: sales@belyegzopont.hu · Phone / WhatsApp: +36 30 758 9499
  • Hosting provider: Nethely Kft., 1115 Budapest, Halmi utca 29., info@nethely.hu

2. Subject of the contract, the Customer

The Webshop sells self-inking stamps made individually with the text given by the Customer (hereinafter: Product). The Customer may be a consumer (a natural person acting outside their trade, business or profession) or a business. Where the Terms contain special rules for consumers, this is indicated; the Terms do not limit the statutory rights of consumers.

The Customer is responsible for ensuring that the text requested on the stamp (in particular company name, tax number, company registration number) is true and lawful and that they are entitled to use it. The Service Provider may refuse to make a stamp whose text is obviously unlawful or misleading; in that case it refunds the amount paid.

3. Products and prices

The essential features of the Products (size, number of lines and characters, shape) are shown when the Product is selected. The preview shows the layout of the text; the typeface and proportions of the finished imprint may differ slightly. Prices are in Hungarian forints and include 27% VAT. The checkout page shows the shipping fee as a separate item and in the total before the order is placed.

If a price is obviously wrong (e.g. significantly different from the usual price, or “0 Ft”), the Service Provider is not obliged to deliver at the wrong price; it offers delivery at the correct price, and the Customer may then withdraw from the order free of charge.

4. How to order

  1. On the home page you choose the size of the stamp, type the text, set the quantity and click “Add to cart”.
  2. In the Cart you can check and change the quantity or remove the item.
  3. On the Checkout page you enter your contact and billing details and choose the delivery method.
  4. You can correct input errors at any time before placing the order: go back to the Cart to remove and redesign the product; the Checkout fields can be edited freely.
  5. After accepting the Terms and the Privacy Policy, you place the order with the order button (an order with an obligation to pay). With card payment you then pay on Stripe’s payment page; with bank transfer you transfer the amount using the details in the confirmation.

The Service Provider confirms receipt of the order by e-mail without delay, at the latest within 48 hours. If the confirmation does not arrive, the Customer is released from the offer. The contract is concluded when the confirmation reaches the Customer. The language of the contract is Hungarian; the contract is not a written contract, the Service Provider does not file it, and the order details remain available in the confirmation e-mail and (with registration) on the My account page. The Service Provider has not subscribed to any code of conduct.

5. Payment and invoice

Payment methods: (1) bank card – on the secure payment page of Stripe (Stripe Payments Europe, Ltd.); the Service Provider neither sees nor stores card details; (2) prepayment by bank transfer to the Service Provider’s account at CIB Bank given in the confirmation e-mail, with the order number in the reference. Production starts when payment arrives (for cards: successful payment; for transfers: the amount credited). If the transfer does not arrive within 5 working days, the Service Provider may cancel the order. The Service Provider issues the invoice electronically (Számlázz.hu) and sends it by e-mail.

6. Production and delivery

The Service Provider makes the Product within 24 hours of successful payment. If the text needs to be clarified, the deadline runs from when the clarification is completed. Delivery methods and fees: pick-up in person (1076 Budapest, Garay tér 2/3.) free; parcel locker or pick-up point 990–1 790 Ft depending on the provider (FOXPOST locker 990 Ft; MPL locker, DPD pick-up point and AlzaBox 1 290 Ft; Packeta pick-up point 1 390 Ft; post office and PostaPont 1 590 Ft; GLS locker 1 690 Ft; GLS pick-up point 1 790 Ft); home delivery by post (MPL) 1 690 Ft. Fees include VAT. Details: Shipping and payment. The Service Provider performs within 30 days of the conclusion of the contract at the latest. The risk passes to the Customer on handover of the Product (for consumers: when they or a person designated by them take possession of the Product).

7. Right of withdrawal

The Product is made according to the Customer’s instructions with an individual text given by them; therefore, under Section 29 (1) c) of Government Decree 45/2014 (II. 26.), consumers do not have the 14-day right of withdrawal without giving reasons. Please check the text carefully in the preview before placing the order. Before production starts (if you tell us immediately after ordering) we correct the text free of charge.

8. Warranty (kellékszavatosság), product warranty, guarantee

Warranty for defects. In case of defective performance the Customer may request repair or replacement under the Hungarian Civil Code; if this is impossible or disproportionate, they may request a price reduction or withdraw from the contract. Defective performance includes in particular an imprint whose text differs from the text ordered and approved by the Customer, or a stamp that does not work as intended. Consumers may claim within 2 years of performance; a defect discovered within 1 year of performance is presumed to have existed at the time of performance, unless this presumption is incompatible with the nature of the item or the defect. For business customers the limitation period is 1 year.

Product warranty. In case of a defect a consumer may – at their choice – also make a product warranty claim against the manufacturer (repair or, if not possible, replacement) within 2 years of the product being placed on the market. The manufacturer is the producer of the Product (for the individual making of the stamp, the Service Provider).

Guarantee. The Service Provider does not undertake a mandatory guarantee for the Product under law; this does not affect the consumer’s warranty rights. The ink pad is a wearing part; its wear under normal use is not a defect.

You can report a warranty claim using the contact details in Section 1, preferably with a photo or a sample of the faulty imprint. The Service Provider carries out the repair or replacement – considering the nature of the Product – within 15 days if possible.

9. Complaints and remedies

You can make a complaint orally (in person at 1076 Budapest, Garay tér 2/3. or by phone: +36 30 758 9499) or in writing (sales@belyegzopont.hu, by post: 1076 Budapest, Garay tér 2.). We investigate oral complaints immediately if possible; otherwise we take minutes. We answer written complaints in writing, with reasons, within 30 days of receipt. We keep the minutes of the complaint and a copy of the answer for the period required by law.

If the complaint cannot be settled, the consumer may turn to:

  • Conciliation board (competent for the Service Provider’s seat): Budapest Conciliation Board (Budapesti Békéltető Testület) – 1016 Budapest, Krisztina krt. 99.; postal address: 1253 Budapest, Pf. 10.; e-mail: bekelteto.testulet@bkik.hu; phone: 06 1 488 2131; web: bekeltet.bkik.hu. The consumer may also turn to the conciliation board competent for their place of residence. The Service Provider is obliged to cooperate in the conciliation board procedure.
  • Consumer protection authority: the county (capital) government office competent for the consumer’s place of residence.
  • Court: under the rules of civil procedure.

10. Data protection

The processing of personal data is governed by the Privacy policy.

11. Other provisions

For matters not covered by the Terms, Hungarian law applies, in particular Act V of 2013 on the Civil Code, Act CVIII of 2001 on electronic commerce services, Act CLV of 1997 on consumer protection and Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses. The content of the Webshop (texts, graphics, the designer) is protected by copyright.